Tuesday, September 18, 2012

Zalora Philippines Review

This is a short review on my experience with Zalora Philippines. Everyone probably knows what it is by now, with its very aggressive marketing strategies. You see it everywhere!

Anyway, this is just to express my disappointment with Zalora. It's actually not that big of a deal but I just thought to let you guys know. I have already ordered from them twice and none of my orders have been delivered on time. They always come a day late. They promised to deliver my orders the next day (after ordering) but my first order came a day late and today is the day that my recent order is supposed to be delivered. It's only 2pm and they still have 3 hours to deliver but I seriously doubt they'll make it. 

I am not being a diva. I don't mind if my order gets delivered after 3 days. Heck, I'm not even going to complain and whine if they deliver it after a month. As long as it is what they promise. But the thing here is that they promise to deliver the next day (not exactly the case all the time, it depends on the product).

Other than that, my experience with Zalora has been great. I just wish they had more products though and I wish their products don't go out of stock as fast. But then again, maybe that's a strategy to make us all go on impulsive buying!

UPDATE

My order finally arrived after 3 days. That makes it 2 days late. I have emailed Zalora about this and they apologized and blamed the technical maintenance or whatever it's called. I just wish they'll stop claiming to be able to deliver the next day. It's okay to say that the order will arrive after 3 days you know. 

No comments:

Post a Comment